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Monday 19 September, the date of Her Majesty Queen Elizabeth II’s State Funeral, will be a national bank holiday. As a mark of respect Everon UK Ltd would like to advise all customers that our offices shall be closed for general enquiries and all support requests should be processed through the normal channels.

Hft, a national charity providing services for people with learning disabilities, has partnered with leading digital grouped living provider Everon to develop personalised care tech solutions fit for the future. The new system has meant it is possible to log into the system remotely to see the history and outcomes of any alerts, enabling staff to build patterns of behaviour to enhance care and support for individuals.

Hft has pioneered the use of personalised technology for the last two decades and because of the impending digital switch-over in 2025, had been looking for organisations capable of meeting its specific requirements. Having a digital-enabled infrastructure for the future is key both operationally and in order to better support individuals.

Everon was found to be the ideal solution that was technically robust enough to meet Hft’s digital needs and, together, Everon and Hft designed technology packages to create the best fit for both staff and the people being supported.

Melanie Corish, Chief Strategy, Transformation and Innovation Officer, Hft said:

“As part of our digital transformation, Hft is keen to implement a digital-enabled infrastructure that will be fit for the future and enable us to provide the most effective support and best possible outcomes for individuals.”

Emma Nichols, Personalised Technology Manager at Hft, commented: “We are always looking for new and innovative ways that technology can enhance care for the people we support. The shift to digital creates more opportunities to deliver innovative care. Everon is a valuable tool to help support providers on their digital journey. We are really pleased with the flexibility and creativity of the Everon system.”

New digital lines have already started to be installed at some of Hft’s services, an important step forward because the traditional analogue call systems and some of the technology on the market is not robust enough and doesn’t meet Hft’s full requirements.

Pete Kerly, Managing Director at Everon, added:

“Everon’s mission is to deliver innovative and trusted digital living solutions that enhance people’s lives and we designed a solution that has multiple benefits for Hft. As well as being simple, cost effective, cable-free and easy to deploy, we were also able to tick all Hft’s boxes for a personalised solution which didn’t rely on additional DECT phones, as staff answer the alerts on the app via their mobile phone. In addition, Hft has been able to access and analyse data remotely, giving a comprehensive insight of the calls received, who dealt with the issue and the outcome, enabling analysis of trends and patterns in order to enhance care for individuals.”

Some great feedback has been received from staff teams

In our latest case study, we discover how Everon's flexible, digital solutions are supporting Hft, a national charity providing services for people with learning disabilities.

Everon Hft Case Study

Following a comprehensive audit process, Everon is delighted to announce it has achieved TSA Quality Standards Framework (QSF) status, furthering its ability to provide personalised and sustainable digital living solutions that enhance life.

The QSF is an independent audit and certification programme for the Technology Enabled Care (TEC) sector, regulated by TSA, the industry’s advisory body.

Everon underwent a rigorous assessment of its services and processes and is now certified as compliant with all the standards and service delivery modules required for the QSF.

QSF accreditation is particularly important in the TEC industry. It demonstrates that Everon is delivering high quality, safe services, providing additional peace of mind for people who rely on its solutions, and that health, housing and care partners can be reassured of the upmost quality, value for money and future proofed investment.

Richard Hosier, Head of Product Development for Everon UK said “The very heart of our business is to offer an excellent quality, safe and innovative service, and solution. We are delighted to have worked towards and achieved our Quality Standards Framework accreditation. Our accreditation gives our clients, and in turn their service users, the reassurance that we have embedded quality into our organisation, services and solutions.”

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