Everon UK

Customer Support Update

January 20, 2022

At Everon, we understand that the reliability of our systems is of paramount importance to the safety of our clients and their service users, and it is essential that any issues are escalated and resolved quickly.

To ensure we are providing the highest level of customer support, we have recently introduced a more robust escalation process which means we can respond quickly, at any time of the day or night.

Our technical support team, in partnership with Careium UK, now provides technical assistance, 24 hours a day, 365 days a year, which is critically important to the people relying on our services.

We are continually investing in our technology, so our team can track faults more efficiently using a unique reference number and remote access. This enhanced level of security means we can deal with any issues more efficiently, from hardware, digital connectivity and control centre communications.

We are also offering on-site training packages where our engineers share their expert knowledge and skills with your staff and teams.

For technical assistance please contact us on:
Email: 24hrsupporteveron@everon.net
Call: 01233 557005 (24 hours a day, 365 days a year)

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