As part of its continued growth and commitment to quality within the UK market, Everon UK has joined the TSA Trailblazer Programme to become an approved supplier of Assistive Living Technology Enabled Care.
The Trailblazer Programme will complement Everon’s existing processes and support the industry approved standards that Everon products already comply with including ISO 13485 / 14001 / 9001 AND 14001.
Everon’s first assessment with TSA kicked off on 14 April and was led by Nick Fisher, Head of Customer Operations and Tony Walker, National Sales Manager.
Peter Kerly, Managing Director at Everon UK commented: ‘Everon Group is committed to driving quality and continued improvement with a focus on interoperability, data and product integration into our Lyra platform. The Trailblazer Programme will provide our customers with added reassurance that our digital, integrated, health, housing and social care solutions meet the highest quality and safety standards.’
Helen Rudkin, Quality Manager, TEC Quality commented: “TEC Quality’s Trailblazer Programme represents an evolution in the progression of the TEC sector, and I am delighted to have on board some of the industry’s most progressive supplier organisations to help drive innovation and standards based on the principles of quality, safety and continuous improvement to better the lives of people within their communities.”
Following the recent appointment of Nick Fisher as our new Head of Customer Operations, the Everon Team is continuing to grow. We’d like to welcome Billy Revell, who has joined the team as our first dedicated Customer Operations Technician.
Billy brings a wealth of assistive living knowledge which will help build the Everon brand and enhance the customer and user journey.
Everon’s in house Customer Operations Team is unique in the industry and will provide dedicated technical, installation and ongoing support services for our UK customers.
Nick Fisher, Head of Customer Relations at Everon UK said: “Billy’s industry experience will be a great asset to Everon, our customers and the people our solutions are supporting around the UK. We are delighted to have him on board.”
Watch this space for further updates as our Everon UK Team continues to grow!
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Resident safety was assured over Christmas as a Top UK Housing Association commissioned Everon to rapidly deploy their wireless Cloud-based Lyra Assisted Living solution to replace an ageing analogue warden call system that suffered irreparable critical failure.
A catastrophic event caused external power failure at a hard wired alarm call scheme system causing total system failure in the run up to Christmas 2020. Rather than install temporary dispersed alarms into each of the 20 properties, the Customer opted to install the latest wireless Cloud-based Lyra Assisted Living solution. Installation and commissioning of the Everon Origon units was completed, remotely programmed and brought on-line in less than ONE DAY to protect the vulnerable community, ensuring their safety over the Christmas period.
The site was due for upgrade when it suffered a critical outage so the units installed will be utilised in that upgrade without the need to remove them again, saving considerable re-installation costs. Everon Lyra, a pioneering cloud-based wireless system, can be rapidly installed and deployed, drastically reducing the installation time and high labour costs associated with traditional wired infrastructures.
The standards-led solution is simple, robust, quick to install and ideal for independent living, supported housing, extra care and registered care environment grouped communications.
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BT Consumer has contacted the Telecare industry advising that from September 2020, Special Service customers, including those with Telecare alarm systems, will now be included as part of the nationwide All IP/Digital Voice transfer. Until now, these Special Services had been left out of the trials and exchange updates. They are now being included and Service Providers can expect to see some impact on PSTN services as a result of this. BT will be contacting these customers, asking them to contact their Service Providers to see what alternative plans they have, to move their systems to digital.
For more information please follow this link to BTs webbpage.
For more information how Everon can assist with your upgrade plan, please contact us!
