Following the recent appointment of Nick Fisher as our new Head of Customer Operations, the Everon Team is continuing to grow. We’d like to welcome Billy Revell, who has joined the team as our first dedicated Customer Operations Technician.
Billy brings a wealth of assistive living knowledge which will help build the Everon brand and enhance the customer and user journey.
Everon’s in house Customer Operations Team is unique in the industry and will provide dedicated technical, installation and ongoing support services for our UK customers.
Nick Fisher, Head of Customer Relations at Everon UK said: “Billy’s industry experience will be a great asset to Everon, our customers and the people our solutions are supporting around the UK. We are delighted to have him on board.”
Watch this space for further updates as our Everon UK Team continues to grow!
Everon’s welfare technology is about simplifying everyday life providing peace of mind to all our users and for the staff to create efficiencies utilising our technology to deliver a bespoke model of care.
Mariestad's IT-manager Karin Jonsson commented – “The heart of Everon’s solution is the welfare hub Origon. To be able to deliver bespoke solutions meeting the current needs of our users which allows choice in terms of what peripherals are to be deployed and connected to the Origon hub’s".
Currently there are 64 different accessories that can be connected to the hub and the Lyra platform, including our alarm button and camera solution. We are pleased and excited that we got to install our technology in Mariestad and that they are now part of the Everon family.
Read Mariestad's news about the welfare technical work here >>
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Resident safety was assured over Christmas as a Top UK Housing Association commissioned Everon to rapidly deploy their wireless Cloud-based Lyra Assisted Living solution to replace an ageing analogue warden call system that suffered irreparable critical failure.
A catastrophic event caused external power failure at a hard wired alarm call scheme system causing total system failure in the run up to Christmas 2020. Rather than install temporary dispersed alarms into each of the 20 properties, the Customer opted to install the latest wireless Cloud-based Lyra Assisted Living solution. Installation and commissioning of the Everon Origon units was completed, remotely programmed and brought on-line in less than ONE DAY to protect the vulnerable community, ensuring their safety over the Christmas period.
The site was due for upgrade when it suffered a critical outage so the units installed will be utilised in that upgrade without the need to remove them again, saving considerable re-installation costs. Everon Lyra, a pioneering cloud-based wireless system, can be rapidly installed and deployed, drastically reducing the installation time and high labour costs associated with traditional wired infrastructures.
The standards-led solution is simple, robust, quick to install and ideal for independent living, supported housing, extra care and registered care environment grouped communications.
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”We now move to more secure solutions compared to the legacy analogue solutions we previously had. This is decisive for us but there are also other factors. We can now get a much better overview than ever before.”, says developer Michael Stiglund at the office for social care in Skellefteå.
With the extensive solution that we at Everon offer, Skellefteå’s local authority is looking forward to having a much more flexible solution and they will now be able to add functionalities they know there has been demand for during some time already.
”We tear down artifical silos that we have had previously”, says Kenny Lundström, alert manager at the city of Skellefteå.
We at Everon are very pleased that Skellefteå chose us. We warmly welcome Skellefteå into the Everon family!
Here you can read Skellefteå’s own press release >>
