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Resident safety was assured over Christmas as a Top UK Housing Association commissioned Everon to rapidly deploy their wireless Cloud-based Lyra Assisted Living solution to replace an ageing analogue warden call system that suffered irreparable critical failure.
A catastrophic event caused external power failure at a hard wired alarm call scheme system causing total system failure in the run up to Christmas 2020. Rather than install temporary dispersed alarms into each of the 20 properties, the Customer opted to install the latest wireless Cloud-based Lyra Assisted Living solution. Installation and commissioning of the Everon Origon units was completed, remotely programmed and brought on-line in less than ONE DAY to protect the vulnerable community, ensuring their safety over the Christmas period.
The site was due for upgrade when it suffered a critical outage so the units installed will be utilised in that upgrade without the need to remove them again, saving considerable re-installation costs. Everon Lyra, a pioneering cloud-based wireless system, can be rapidly installed and deployed, drastically reducing the installation time and high labour costs associated with traditional wired infrastructures.
The standards-led solution is simple, robust, quick to install and ideal for independent living, supported housing, extra care and registered care environment grouped communications.
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”We now move to more secure solutions compared to the legacy analogue solutions we previously had. This is decisive for us but there are also other factors. We can now get a much better overview than ever before.”, says developer Michael Stiglund at the office for social care in Skellefteå.
With the extensive solution that we at Everon offer, Skellefteå’s local authority is looking forward to having a much more flexible solution and they will now be able to add functionalities they know there has been demand for during some time already.
”We tear down artifical silos that we have had previously”, says Kenny Lundström, alert manager at the city of Skellefteå.
We at Everon are very pleased that Skellefteå chose us. We warmly welcome Skellefteå into the Everon family!
Here you can read Skellefteå’s own press release >>
BT Consumer has contacted the Telecare industry advising that from September 2020, Special Service customers, including those with Telecare alarm systems, will now be included as part of the nationwide All IP/Digital Voice transfer. Until now, these Special Services had been left out of the trials and exchange updates. They are now being included and Service Providers can expect to see some impact on PSTN services as a result of this. BT will be contacting these customers, asking them to contact their Service Providers to see what alternative plans they have, to move their systems to digital.
For more information please follow this link to BTs webbpage.
For more information how Everon can assist with your upgrade plan, please contact us!
This is a quick guide to using the new PDF report function within the reports tool of the Everon portal https://portal.everon.net
From the Home page click on the “Reports and statistics” tab
Choose the “Reports” option
Use the various filters for date/ time and routings/devices to filter the report to your requirement.
When the filtering options have been set and the Apply button is pressed. The specific report will now be listed on the screen. It is possible to expand the details of each alert using the + icons to the left on each alert.
You will also see that there is the option to export the report as either as CSV file or a PDF file.
When you choose PDF you will see you can specify the email address that the report link will be sent to.
The report can take up to 15 minutes to generate depending on the amount of data is required to be exported to the report.
An email will be sent to the address entered into the address box. This email could be filtered to your spam inbox.
The email will show the senders address “Everon System” and will indicate a report is ready to be downloaded.
Upon opening the email you will see a hyperlink is available called “Download report”.
Click on the “Download report” to open the Everon Portal.
Login using your portal credentials. This ensures that the correct user is given access to the report.
Upon the portal launching the Home page a popup will indicate there is a file to either open or save.
You can now choose to view the file immediately or save it.
Upon opening the file you will see each alert set out from newest through to oldest based on the filters you applied to the report.
Each alert will indicate the timings of each event related to that alert.
