Everon UK, a leading provider of digital health and care solutions has renewed its partnership with Eseye to provide connectivity (SIMS) for its fully digital technology enabled health and care solution.
The partnership with Eseye will ensure Everon’s solutions have the highest level of resilience and reliability built in, which is fundamentally important to the older and vulnerable people Everon supports.
Eseye will provide 24-hour support to Everon, 365 days a year with a robust escalation process in place to investigate and resolve any connectivity issues, at any time. Connectivity is of paramount importance to the safety of Everon’s clients and their service users, and it is essential that any major issues are escalated and resolved quickly.
Richard Hosier, Head of Product Development at Everon UK said: “We are delighted to have renewed our partnership with Eseye. We have evaluated our levels of support to ensure we have an escalation process which can deal with major connectivity issues immediately, at any time of the day or night. Working with Eseye 24 hours a day, 7 days a week, including during public holidays, means we can provide the level of round the clock support that is critically important to the people relying on our services.”
Jeremy Wood, Account Director at Eseye said “Reliable, ubiquitous cellular connectivity is critical to enabling innovative technologies, such as Everon’s Lyra emergency call system, to achieve its business case. With our market-leading IoT eSIM connectivity solution, we can deliver near 100% connectivity uptime to each telecare alarm device, no matter where it’s located. Eseye is delighted to provide Everon with the high-quality service and support it needs to provide outstanding remote digital care.”
Everon UK would like to commend and support the newly released guidance from the TSA providing vital recommendations on how to achieve a seamless switchover to digital telecare and telehealth solutions.
The guidance advises commissioners to discontinue the purchase of all analogue solutions, to truly drive forward the industry’s digital ambitions. It also supports Everon’s view that converting existing analogue equipment into digital via a scheme installed interface does not maximise the opportunities that a truly cloud based GSM / Wi-Fi driven solution brings to both the service user and the commissioner.
It highlights the importance of key areas to consider and includes call failure statistics which highlight the need for careful planning; particularly around the responsibilities of care providers and the importance of identifying service user and housing requirements.
It raises the benefits of cellular with an integrated resilience and quotes Sweden as a successful and innovative trailblazer in the deployment of GSM solutions.
Finally the report highlights the importance of named Technical Design Owners who have total control over the end-to-end solution. It explains why owning the IP and having in-house Research and Development is so crucial to ensuring a swift and professional response to any issue.
The Everon Platform and associated services are:
1. Everon UK are ISO 9001/ 14001 / 13485 / 45001 compliant
2. Totally owned IP by Everon Group
3. Designed and supported in-house
4. Manufactured in Europe
5. Tried and tested across Scandinavia for over 10 years
6. Cloud based with data stored in Europe – Fully GDPR Compliant
7. GSM / Wi-Fi driven
8. Currently going through TSA QSF Approval
All these features are key to delivering a quality driven trusted solution. This is reinforced by our considerable growth Group wide over the last 12 months, and especially in the UK where we have partnered with Clarion Homes for a 10-year period. We will be upgrading over 200 sites to ensure that their residents are safe and secure, supported by a truly end to end digital service.
Click here to read the full guidance on the TSA website.
Everon UK are pleased to be associated with the development of the TAPPI report.
I would personally like to thank Jeremy Porteus for his expert leadership and Roy Sandbach OBE who Chaired the TAPPI Inquiry.
The report highlights several vital questions that must be included in further conversations and actions around the deployment of digital technology and also showcases our success with Clarion Homes by being their preferred partner during their digital transition of 200 sheltered schemes across the UK.
This is exciting and should not be seen as a burden. So, where is the coherent, national strategy for this?
The TAPPI Inquiry will continue to Phase Two, with the aim of taking the TAPPI Principles to create a TAPPI Framework for Action. This will be the practical foundational framework for meaningful technology innovation in housing and care development in the future. Finally, enjoy reading the report. If you take away useful insights, the Panel’s sterling efforts will have been worthwhile. I hope that we can all look forward to a time when enabling technology better supports independence, choice, social engagement, mobility, safety and many other aspects of everyone’s lives, and is expertly and wisely deployed as an integral part of “living better for longer”
For more information please do contact
Peter Kerly – peter.kerly@everon.net
Managing Director – Everon UK Ltd.
Everon UK, a leading provider of digital health and care solutions has announced a 10-year, multi-million pound partnership with Clarion Housing, the UK’s largest housing association.
From October 2021, Everon will be the sole provider of digital telecare and telehealth solutions for Clarion, which owns and manages 125,000 homes in the UK.
Everon’s solutions are built around the ever-changing needs of individual users, providing reassurance to those who need extra support. Everon’s unique ability to integrate and deliver solutions that are flexible and tailored made have ensured it is perfectly placed to support Clarion’s large and diverse resident population.
The agreement will also strengthen the relationship between Everon and Doro Care, Clarion’s telecare monitoring centre provider, as they continue to work together to deliver a holistic, all-round solution.
Pete Kerly, Managing Director at Everon UK said: “We are delighted to be appointed as Clarion’s sole provider for digital, wireless, telecare solutions. Our partnership will enable us to support Clarion through every stage of the upcoming digital switchover and ensure its services are prepared, future proofed and compliant. We are looking forward to supporting thousands of residents to live safe, independent lives in their Clarion homes.”
Ian Morrison, Director of Property Services at Clarion Housing said: “I’m delighted that we’ve been able to select Everon as a trusted partner for this important area of work. Clarion is committed to being ready for the digital switch over and supporting our residents with the very latest digital telecare solutions”
