It’s all about developing the right culture
I have been with Everon since February 2024 first focused on Finland and now the UK and Sweden too. I’m responsible for developing the people and culture function of the business, including talent acquisition across Everon Group.
That includes making sure we have the same processes, support and guidelines in place for our employees across all three countries in which we operate – from onboarding staff to recruitment, staff development to internal communications.
Keeping it simple for a happier global workforce
We recently launched a new HR system at Everon Group that employees, wherever they are located can access. I’m not the kind of HR person who wants to add to the burden of our employees. Their focus is on delivering for the benefit of our customers. Our aim is to make things simpler and more transparent, so employees are happy, skilled and motivated.
If people like to work at Everon Group, someone else will hear that. We want to attract the best people to work with us. People who see us as a good employer and a good place to build their career. How we treat our employees also reflects on us as a business, including how positively our customers see us.
Communication is key to bringing people together
There has been a lot of change as we evolve as a business. It has been important to communicate and update as much as we can so that people understand the journey that we’re on and the benefits this will bring.
I worked as a geologist and still love it as a hobby
I have worked within HR for nine years before joining Everon, as well as working in the IT sector. Before that, I worked as a geologist in the public sector and at the Geological Survey of Finland.
I’ve always loved being in nature looking and thinking about how this landscape formed like millions of years ago. Even though it’s not my job anymore, I enjoy spending time in nature and thinking about geology-related things in my free time.
Helping people to feel valued for what they do
From my first job in a post office while I was a student, I have always thought about how workplaces have been led and how businesses treat their employees. In the long run that may be the reason why I changed career so that I could influence my workplace in a positive way and help people to feel valued for what they do, while also having a positive impact on the business.
We want customers to recognise the values we follow
We are a platform company and a health tech company in a sector that moves forward very quickly where it is possible to learn new things all the time and that can have a real positive impact on people’s lives.
We want to foster a culture where people are curious and want to learn more, but also to ask ‘Why?’ So, if something is not working, it’s okay to raise your hand and say, ‘Could we do this differently?’ ‘How can we make a difference with people receiving care in terms of their quality of life?’
Trust and honesty are the baseline for our staff in the same way that we want to be a seen as a trusted partner to our customers. It’s these values that we adopt internally that we want our customers to notice when we work with them.
Quick fire questions:
What is the secret to a happy working life?
Having a balance between your working and your own life.
What is a typical working day?
Meetings, challenges, resolutions.
What projects are you most proud of?
Our new HR system with supportive people processes and helping Everon go global. Succeeding in recruitments!
What do you do in your spare time?
Various kinds of sports and spending time with family. Walking the dog.
Who inspires you?
Different people in different situations.
Favourites place? Where next?
Places where you can look out into the distance, whether it’s a field’s edge, the shore, or a mountain trail. Next, we are planning an adventure to meet some penguins.
The UK government unveils its 10-year plan for the NHS today.
Ministers say this will mark a shift in focus to a prevention led rather than a treatment led service.
This will see the success of the NHS being measured by its success in keeping patients out of hospital as well as a shift from analogue to digital and from hospital to community treatment.
While this plan is NHS focused it has relevance to the wider health ecosystem too, including for supported housing and other care settings. There is so much innovation happening in the TEC sector space that could make a real difference, including our own wireless cloud-based data-led intelligent systems that can help care providers to spot health issues before they become a concern.
TEC vital to meeting challenges of providing care
We have seen the pressures our customers face across the UK, Finland and Sweden in meeting growing demand for their services with limited cash and staff resource. In our view, the plan for NHS reform over the next decade must be part of a wider programme that includes adult social care and recognises the role technology enabled care has to play.
The findings of Baroness Casey’s independent commission into reforms for adult social care can’t come soon enough. Today’s announcement for the NHS puts down a marker for wider reform. The changes laid out in the 10-year plan will also build confidence in the capabilities that intelligent, data-led technology - supported by AI and machine learning - can bring. As we said in our response to Lord Darzi’s NHS report last autumn TEC needs to be part of the prescription to fix health and social care.
The announcements made today also have the potential to provide a catalyst for future investment in preventative care technologies. These can complement rather than replace the work that care providers deliver in the quest for delivering the highest quality care. So, what are we expecting to hear officially from the Health Secretary today: We expect to hear more detail on the following:
Peter Kerly, VP of Global Sales for Everon Group, said:
“Today’s official announcement by the government of its 10-year plan for the NHS could not be timelier and puts down a marker for wider reforms needed to support the switch to a more prevention led model of care.
“As we said last year the government’s prescription for the changes required for the NHS must include technology enabled care as part of the solution, embracing the potential of AI and machine learning. The same will apply for reforms to adult social care.
“These innovations are already proving their worth in reducing costs and increasing capacity across a social care and healthcare landscape that is struggling to keep up with the ever-growing demand on their services.”
“Everon Group and our strategic partners are pioneering proactive technology in assistive care with the capability to quickly detect shifts in behaviour that may indicate emerging health concerns.
These preventative approaches are key not only for fixing our health service and supporting staff doing their best to provide care, but also for improving the quality of life for those most in need.”
To find out more about how Everon Group can transform your service delivery and financial options available to help spread the cost, email: mark.smith@everon.net or get in touch via our contact page.
I’m part of Everon’s global sales team
At Everon Group, I work in the global sales organisation alongside colleagues from the UK and Sweden. I’ve been with the company since early 2023 and I am responsible for sales and marketing in Finland together with my team. Previously, I have worked in various managerial roles at other leading companies in the TEC sector.
I’ve been part of the wellness technology evolution
For the last 16 years I have spent time in the wellness technology industry, seeing the evolution from traditional nurse call and personal safety systems to today's wellness services. These services support healthcare professionals in their daily work and provide safety for people living at home or in care facilities across Finland.
My motto is that teams are led from the front
I am naturally sociable and fair and I also strive to lead my team by example.
I love my job and meeting the needs of customers
I love discussing with customers and designing services together to meet their specific needs. I believe the work that the entire Everon team does is meaningful and valuable, as it provides safety for patients and support for healthcare professionals who need it.
There’s lots of exciting changes in the sector
We are living in a transition period where artificial intelligence (AI) is being increasingly used in all areas of life, including care. In addition, Finland is also in the process of implementing new legislative reforms aimed at integrating wellness technology as part of nurse staffing requirements.
I’m proud of my work…
At Everon Group I’ve been especially proud of the contract for home care safety phones in the Satakunta welfare area and their delivery within three months.
And making the most of my spare time.
In the summer, my wife and I go boating in the Turku archipelago and spend time at our summer cottage doing all sorts of enjoyable activities. In the winter, we go hiking and snowmobiling in the north. We also enjoy spending time with our seven grandchildren, doing fun activities together.
Quickfire questions
Secret to a happy working life: An open and supportive work community, as well as a balance between home and work.
Typical workday: It’s filled with customer calls, client meetings, preparing proposals, and reporting.
Favourite place: Our summer cottage. There, I can relax and enjoy the beautiful scenery.
Favourite Finnish saying: "mennään läpi vaikka harmaan kiven", which translates to "we'll go through even a gray stone." It reflects the Finnish character of not giving up, even when things get tough.
Favourite food: all kinds of seafood because they are just so delicious.
My favourite film: The original "The Unknown Soldier" directed by Edvin Laine.
At Everon Group, our mission is to show how technology can transform the lives of people across Sweden, Finland and the UK for the better. We believe that technology doesn’t have to be complicated and that’s why we’re investing in intelligent systems that are hassle free and easy to use and understand.
For those who deliver home care, care home and supported housing services this technology can free up time for tasks that matter the most. It can also allow more people in their care to be independent for longer. Evaluation of our work in Sweden, for example, highlights the impact the latest data driven solutions can have by allowing more resource to be invested in prevention-led, technology enabled care.
Municipalities are specific geographical areas of the country which provide services for residents and businesses. They are similar in scope to district or county councils or unitary authorities in the UK or a ‘kunta’ in Finland.
This study found that customers with Everon SDS have an increased feeling of independence and security that in turn increases the reassurance of those they care for and their families.
It also showed how by reducing the number of physical visits, nurse staff can work more efficiently and focus on those needing more intensive care.
Scheduled Digital Supervision impact study
Nordic Healthcare Group (NHG) carried out a study on our behalf in February and March 2025 to assess the cost-effectiveness of our Scheduled Digital Supervision (SDS) services at public home care settings within each region. It was based on insights gathered from 12 expert interviews as well as public data sources. These were used together to estimate the potential cost savings of Everon Group’s SDS service.
It also compared the ability of the SDS service to replace physical home care visits with remote channels, evaluating the financial impact and other indirect benefits.
Municipality 1 – Key findings
In the first study area, NHG considered our SDS services for home care operations during nighttime hours. The service replaced physical night visits with digital supervision, allowing healthcare staff to focus on people who required in-person care.
The municipality determines how many digital checks ins or visits a client needs – typically 2-3 a night and whether these could be conducted digitally. Around half of home care clients were eligible for the service. Patients or relatives are required to give consent for using the service.
For those needing three visits a night two can be conducted remotely, saving an estimated 6,000 SEK a month per customer, largely in nursing time.
Overall, some 2.1m MSEK for the current users could be saved annually, allowing a potential expansion of the service to 20 more customers.
In addition to identified direct cost savings, the SDS service provided other indirect benefits including increased end-user satisfaction with customers feeling more secure and independent.
The switch to this digital approach has reduced about 70 physical visits per night, saving the work of an estimated 3 care workers. In terms of positive impact, the system has made it easier to allocate resources, reduced stress for staff and allowed for time for clients who need hands-on care.
Municipality 2 – Key findings
In the second study area, NHG also considered our SDS services for home care operations during nighttime hours. Again, the service replaced physical night visits with digital supervision, allowing healthcare staff to focus on people who required in-person care.
Everon Group’s SDS service has been in place for several years with 2-3 digital checks per client per night, for those clients identified by the municipality as being eligible. The study identified total direct cost savings of 27.24MSEK a year would be achieved if in-person home visits were replaced by remote checks, allowing a potential expansion of service to 20 to 40 more customers.
Estimates on indirect benefits of the SDS service included increased security and independence for users, reduced disturbances and improved efficiency for care staff.
Those interviewed for the study said the system helped clients to stay at home longer, postponing the need for more intensive care. By minimising physical night visits, staff could also focus on those most in need of in-person assistance, especially in rural areas.
The municipality manages digital supervision independently, optimising response times and reducing unnecessary alarms.
Christoffer Balthammer, Sales and Marketing Director, Everon Group (Sweden) said: “We’re grateful to both municipalities for the opportunity to study closely the impact of our SDS service in Sweden – and it’s encouraging to see the impact that a digital approach is having in addressing the resource challenges faced in all three countries in which we operate.
“The study shows that by switching to a digital monitoring service it can result in better safety for people receiving care and reduced pressures on staff who were then better able to prioritise care to those who need it most.
“What is also helpful is hearing the experience of using our system. This has resulted in improved procedures and guidelines to ensure we continue to deliver the highest quality level of service and reliability to our clients. The lessons learned from this study will help us to advance further improvements that will allow more people to live independently for longer.”
To find out more about what Everon Group and the services we provide across Sweden, Finland and the UK, visit: https://everon.global/
