Anyone intent on finding reasons to keep their analogue-only solutions in place despite expert advice are potentially putting their customers at unnecessary risk.

That’s the verdict of Openreach in evidence to a new report published by TSA on behalf of the Technology Enabled Care (TEC) sector.  It followed a top-level meeting between industry leaders and the Department of Health and Social Care.

Sector delivers warning

The Industry Call to Action Report presents information from across the TEC sector on the status of the digital telephone switchover and actions that needed to be taken to mitigate risk of harm to alarm users.

For TEC commissioners, service providers, suppliers and installers, the report offers essential guidance in understanding the risks of analogue telecare devices working on a digital network.

The main risks, the report suggests, from ‘an analogue telecare device working on a digital network are alarm call failure as well as the impact of mains power failure as battery backup is not provided as standard to digital networks.’

Openreach urge long-term thinking

In its contribution to the report by Openreach, written in conjunction with communication providers, the company suggests that:

“…anyone that is intent on finding reasons to keep their analogue-only solutions in place, contrary to expert advice, rather than accepting and embracing change, will clearly be doing so for short-term financial reasons, and will be doing so despite offering an inferior service to their competitors and potentially putting their customers at unnecessary risk.”

Everon applauds ‘essential’ report

Peter Kerly, Managing Director, Everon UK, said: “This report is an essential read for health care and social care providers in understanding the risk of relying on legacy analogue devices for telecare users.

“At Everon UK, we are focused on delivering digital, data led tech solutions that will improve proactive care within the home and give greater peace of mind.”

Read the report here.

Everon announces new strategic partnerships to power the next generation of intelligent technology solutions for the health, housing and social care sectors.

Strategic partnerships with Howz, Develco Products, IRIS-IoT and Cair to collaborate on assisted living solutions.

Everon, the European market leader in digital grouped living solutions, used its platform as headline sponsor at the International Technology Enabled Care Conference (ITEC) 2024 to announce four new strategic partnerships aimed at helping more people to live longer, healthier lives at home.

The collaborations with Howz and their technical partner Develco Products, IRIS-IoT & Cair were announced at The ICC in Birmingham. ITEC is the UK’s leading assisted living technology event with a focus on transforming futures through knowledge, innovation and action.

Everon will work with each of the new partners on assisted living solutions that will contribute to improved proactive care within the home and reduced need for care home and emergency admissions.

Peter Kerly, Managing Director, Everon UK, said: “The four strategic partnerships we’ve announced at ITEC 2024 are key to ensuring people can live independently for longer.  The Health, Housing and Social Care sectors are starting to work more closely together recognising the changing landscape when it comes to assisted living.

“The King’s Fund, in a report published last month, makes it clear the health and care system in England must shift its focus away from hospital care to primary and community services if it is to be effective and sustainable. Care providers recognise that things can’t go on as they are and it’s up to solution-focused businesses like ours to respond.”

“Technology has always played an important role but its potential in ensuring that health and care providers can deliver the most appropriate interventions at the right time has yet to be fully realised – an ambition we have set out to achieve with our strategic partners.  

“It is our belief that assistive technology such as fall detection, location identification and constant connectivity heartbeats, can be used to empower independence, preventing accidents, and responding rapidly in an emergency. People are happier at home and through partnerships such as those we’ve announced today, we want to ensure they have that choice.”

Kate Fairhurst, Managing Director of Howz, said, “Howz and Everon will bring the next generation of proactive care technology to assisted living providers. With Everon’s devices and sensors, and Howz’s machine learning and change detection, our clients will receive the care insight needed to detect issues early and intervene before they escalate.

“Through work with NHS Trusts and local authorities, Howz have evidenced that delivery of proactive care within the home can reduce care home admissions by 42% and emergency admissions by 32%. Howz and Everon will ensure that users in assisted living have access to the technology they need to maintain longer, healthier lives at home.”

Rachel Bennett, Business Development Director UK, Develco Products, said: “We are delighted to work with Everon and Howz to offer digital care solutions in the UK. Together, we can enable vulnerable people to live at home safely, promote earlier hospital discharge, and prevent hospital admissions.”

Stephen Westley, Chief Technology Officer, IRIS-IoT, said: “This landmark partnership marks the beginning of a new era in smart home innovation. Leveraging our joint expertise, IRIS-IoT and Everon will introduce ground-breaking tech solutions to enhance living experiences, streamline operations, and promote sustainability using the latest mobile technologies available. 

“Iris-IoT is a well-respected pioneering company in the telecom sector and over the last 12 months, we have worked with Everon to build a solution to be fit for purpose for the housing sector.  Our collaboration with Everon shows a new dawn for how specialist partners can work together to build innovative forward-thinking solutions.”

Mohammed Chaudhary, Managing Director, Cair, said: “At Cair we believe that everyone’s lives can be improved through innovative solutions and better design. Everon recognised the value of Cair’s portfolio of peripherals, and we are pleased that their adoption will benefit a wider cohort of users.

As members of the Tec Action Alliance, we are delighted with this comprehensive new report on what people want from technology-enabled care.

The report offers a wealth of information on implementing technology strategically and effectively within care settings. It offers a fresh perspective on how people view and describe TEC, the main functions they recognise, and the values and principles they demand from TEC.

What is TEC Action Alliance?

The TEC Action Alliance is a group of industry partners and leading organisations working together to maximise opportunities for care technologies to support in the delivery and experience of personalised, quality care for individuals. This support will extend to families, caregivers and workforces so they can provide optimum care underpinned with digital know-how.

We believe this will be achieved through working alongside the government, NHS and Integrated Care Systems (ICSs), by strengthening the user voice, with genuine co-production and through collaboration and partnership-working with sectors of Health, Housing and Social Care.

Our reach and activity will extend beyond to umbrella bodies, charities and voluntary groups in disability rights, health, social care and housing, looking at how technology can be harnessed to support the delivery of personalised, quality care out into communities. With the support of our commercial and organisational partners, we will affect Change and Action in TEC.

Read the report here.

We are delighted to be listed on the Technology Enabled Lives Framework through the Northern Housing Consortium. This inclusion in the framework reflects our commitment to providing high-quality, value-driven digital solutions. Our innovative solutions are designed to enhance the independence and quality of life of vulnerable adults, ensuring safety and security.

By joining the Consortium Procurement, Everon UK aligns with the mission to offer proactive and efficient care and support. This partnership is crucial for modernising Care and meeting the needs of various sectors, including housing associations, local authorities, NHS services and registered Care Providers. Everon UK's role in the framework is a pivotal step towards the advancement of digital healthcare solutions, offering interoperable and user-friendly products and services for the health and Social Care sector.

Lee Balfour, Sales Director at Everon UK commented: “We are very proud to have been awarded a place on the framework, it gives us the opportunity to partner with many organisations who are working towards the common goal of providing better outcomes and promoting independence for vulnerable individuals across the assisted living arena”.

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