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A reflection on ITEC: How connected communities are enriching lives

April 13, 2026

With the digital switchover only a few months away, 2026 is a pivotal year for the TEC sector. The care industry faces growing challenges, including an ageing population, workforce shortages, and mounting pressure on the system, intensifying the need for a shift towards fully connected communities in care.

The TSA’s annual ITEC event, which took place last month, was an opportunity for the industry to pave the way for connected communities to enable us to make a smooth digital transition.  Through a series of talks, on-stand conversations and sessions, the conference spotlighted how neighbourhood-based models are reshaping integrated service delivery.

Our UK Director of Sales and Marketing, Mark Smith, reflects on the event and how effective implementation of TECS is a cornerstone to achieving a proactive future of care.

What resonated for us?

Every year at ITEC, we come away with knowledge of new trends, but it is always positive to connect with other industry leaders who are all ultimately trying to deliver the same goal: to make care a preventative practice rather than a reactive one.

I had the opportunity to host a talk in which we discussed the Scandinavian approach to community health. Everon Group has extensive experience working across the Nordic markets, where they are using their already digital network to deliver a more integrated, preventative, and locally driven care system. Our panel discussed how there is a clear potential for this system to become a reality within the UK housing and social care system.

Our products use data-led insights to help inform carers of the best next steps, allowing for people’s lives to be improved. For example, our Lyra cloud-based portal is designed to support individual care and support in any setting. Unlike traditional care monitoring systems, Lyra gives teams a single real-time view of all connected equipment, with remote over-the-air updates that help save valuable time and keeps care uninterrupted.

Our key takeaways

There is increasing momentum towards a more proactive approach, where individuals are not only supported earlier but are also more connected and engaged in their own care journeys.

Insight-led care means that data is no longer just collected, but is being used to actively inform decisions and anticipate the needs of individuals. This equips care providers with the ability to intervene earlier, improving outcomes, enabling more people to live independently, and ensuring access to support at any time of day.

Finally, conversations focused on how digital transformation is no longer an ambition; it has now become the forefront of every element of the housing and care sector. Advancements in technology are driving the design and delivery of services.

Looking ahead

As we look ahead and prepare for the complete digital transformation, industry leaders must look to shift towards a connected community approach.

We want to support providers to feel prepared for the shift. Our Everon products are unique in that they are all cloud-based and have scheme connected capabilities, which puts us as the leader in the conversation.

Following another successful year at ITEC, we left feeling more committed and motivated than ever. The conversations that took place have only reinforced our belief that the future of care lies in building truly connected communities in which data-led insights vastly improve care. As the digital switchover approaches, Everon is proud to be at the forefront of that transition, helping care providers feel confident and prepared for the journey ahead.

Want to know more about our solutions to proactive care? Please visit: everon.net/the-ecosystem

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